Shipping Policy

Kindred Spirit Style Boutique

We're so excited to send a little Kindred Spirit Style happiness your way! 💕

Whether you're shopping for yourself, finding the perfect gift, or treating someone special, we want your order to arrive as quickly and smoothly as possible.

Our team carefully prepares and packages every order with love and attention. Please review our shipping details below so you'll know exactly what to expect.

1. Shipping Rates & Delivery Times

We proudly ship across the United States!

FREE SHIPPING on orders of $150 or more!

Standard Shipping: $9.50 per order

• Processing Time: 1–2 business days

• Estimated USPS Delivery: 1–3 business days after shipment

• Shipping Insurance: USPS coverage up to $100, subject to carrier terms and eligibility

• Tracking: Provided by email when your order ships

Shipping rates and free-shipping eligibility are calculated at checkout.

Please note that delivery estimates are not guaranteed. Weather conditions, holidays, USPS delays, and other circumstances beyond our control may affect arrival times.

2. Order Processing

We know you're excited to receive your boutique goodies, and we're just as excited to get them to you!

Most in-stock orders are prepared and shipped within 1–2 business days, excluding Sundays and postal holidays.

Occasionally, additional processing time may be necessary due to high order volumes, special promotions, inventory verification, or payment processing.

Once your package is on its way, you'll receive a shipping confirmation email with your tracking information.

Please allow up to 24 hours for tracking updates to appear.

During busy shopping seasons, special events, or major sales, processing may take a little longer than usual.

3. Pre-Orders & Special Orders

We love bringing you unique finds, and sometimes they're just too good to wait for!

Merchandise marked Pre-Order is not currently in stock and will ship after it arrives from our vendor or manufacturer.

Please keep in mind:

• Estimated arrival or shipping dates will be listed in the product description when available.

• Expected dates are estimates and may change due to manufacturing, vendor, or shipping delays.

• Orders containing both in-stock and pre-order items may be held and shipped together once all merchandise is available, unless otherwise arranged.

• We will work to ship pre-order merchandise promptly after receiving it.

If you would like available merchandise shipped separately from pre-order items, please contact us. Additional shipping charges may apply.

If a pre-order is significantly delayed or becomes unavailable, we will contact you regarding available options.

4. Tracking Your Package

Once your order ships, you'll receive an email containing your tracking number.

You can follow your package's journey at www.usps.com.

For USPS tracking assistance, visit the USPS website or call 1-800-ASK-USPS (1-800-275-8777).

If your tracking information hasn't updated immediately, please allow up to 24 hours for the carrier's system to reflect movement.

5. Lost, Missing, or Delivered Packages

We carefully prepare each order and entrust our shipping carriers to deliver your merchandise safely.

Once your package has been accepted by USPS, delivery is handled by the carrier.

If your package is delayed, missing, or marked as delivered but cannot be located, we recommend:

• Checking your mailbox, porch, garage, or other usual delivery locations.

• Asking household members or neighbors whether they accepted the package.

• Confirming that the shipping address on your order is correct.

• Contacting your local USPS office to request assistance or initiate a missing mail search.

Packages Marked Delivered: USPS delivery scans serve as confirmation that the carrier has reported delivery. Kindred Spirit Style cannot guarantee reimbursement or replacement for packages marked delivered, but we're happy to help you locate relevant tracking details or explore available carrier claim options.

Lost or Damaged Packages: Please contact us if you need assistance with a carrier claim or if your merchandise arrives damaged. Claims and available remedies depend on the circumstances, insurance coverage, and applicable law.

Our goal is always to help you have a positive shopping experience!

6. Shipping Address Accuracy

Please double-check your shipping information before completing checkout.

Customers are responsible for entering a complete and accurate delivery address, including apartment, suite, or unit numbers when applicable.

If you notice an error after placing your order, contact us immediately at customerservice@kindredspiritstyle.com or 901-235-6945.

We will do our best to make corrections before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

Packages returned due to an incorrect, incomplete, or undeliverable address may require additional shipping charges before being sent again.

If a package is returned to us, we will contact you to discuss available options.

7. Holidays, Sales & Special Events

During our favorite shopping seasons—including Christmas, special promotions, open houses, and major sales—our little boutique gets extra busy!

Although we work hard to ship orders promptly, additional processing or delivery time may occasionally be necessary.

We encourage customers to place holiday and gift orders early.

Delivery by a particular holiday or special occasion is not guaranteed unless a guaranteed delivery service has been specifically purchased and confirmed.

8. Shipping Charges & Returns

Original shipping charges are non-refundable for regular returns.

Customers are responsible for return shipping costs on eligible returns and exchanges unless Kindred Spirit Style made a fulfillment error or another remedy is required by applicable law.

For complete details, please review our Return & Refund Policy.

9. Questions? We're Here to Help!

At Kindred Spirit Style, we believe shopping should be fun, easy, and full of joy!

If you have questions about your order, shipping, or tracking, please reach out. We're always happy to help!

Kindred Spirit Style Boutique
7040 US HWY 64
Oakland, TN 38060

Phone: 901-235-6945
Email: customerservice@kindredspiritstyle.com
Website: www.kindredspiritstyle.com

Boutique Hours:
Monday–Saturday: 10:00 AM–6:00 PM Central Time
Sunday: Closed

Thank you for shopping small, supporting our boutique, and being part of the Kindred Spirit Style family! Your support truly means the world to us. 💕

Happy Shopping!
Patti & the Kindred Spirit Style Team

---